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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Adrian R.
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Frustrating this service isn't free after completing resume.

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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An excellent step by step process with viable wording suggestions that have significantly improved my resume.

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Starting his career in the solar industry in 1986 at King Industries Irvine California for 12 years he learned all aspects from manufacturing, sales and service. He went on to study finance in 1998 and received his brokerage license working under Schwab Financial Services as the top producer for 5 years straight. In 2002 Mr Scheu founded Blue Diamond Financial Services $540+ million originated and funded in residential and commercial loans throughout his 9 years as a top producer. 2008 He began working on utility scale solar projects using concentrated solar technology that was backed by Paul Allen's Vulcan Ventures and Bill Gross' of IdeaLabs. Mr Scheu also was responsible for raising the funds for the 1st stage of a $30 million proposal launched in Belen NM that Gov, Bill Richardson attended at the ribbon cutting ceremony. He was also one of the two leads to bid out a $21M Photovoltaic (PV) system for the Clinton Foundations. Mr Scheu has extensive stock market knowledge being a student of Bernie Mitchells trading bonds, options,commodities, currencies and futures off and on for over 30 years.

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I have another account I'm having a hard time accessing so I had to pay to add another account.

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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This was so easy
June 16, 2023

This was so easy. Thank you so much for helping me.

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Diontae F.
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Payment went from $2.00 to $25 for a simple edit and download. I feel ripped off

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Diontae,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Melissa V.
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The process was very easy would like more resume template options

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I love it and you make it so easy to do thank you very much.

Date of experience: June 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I can't give it five stars until I can see that I can actually download and print out my resume

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Jacob Z.
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Helped out very well never used or did a resume before...thanks!

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Desiree I.
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This site made it so easy to update my resume. Super user friendly and helps with intelligent ways to describe your work experience.

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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It was very good and helpful
June 16, 2023

It was very good and helpful. Thank you, have a good day

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Bryan H.
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Excellent resume builder with helpful guided sections

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Lilli I.
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You should inform people beforehand that you are going to force them to pay for all the work they did you scam artists :)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lilli,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Meredith B.
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I can't figure out how to add my portrait; other than that this website was wonderful!

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very good, when it works
June 15, 2023

Very good, when it works. Had an odd time writing inverted for one bizarre session. Other than that, was very user-friendly.

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Cheryl O.
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I googled for a free resume maker
July 15, 2023

I googled for a free resume maker. After 3 hours of work, I was asked for money to print or email.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cheryl,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Valerie C.
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Didn't realize it was a monthly subscription. Don't need all the extras, just wanted a resume.

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Jesika O.
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Would like the ability to see the finished product and make edits before download!

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Juandolyn R.
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This software has made formulating a resume a breeze. It's a great help in this hard competitive job market. Thank You resumegenius.

Date of experience: June 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius