On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the feature of tapping to add bullet point for experience
Resume options great - tricking you into thinking totally free - not great
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I honestly have looked at probably 10+ websites looking for a template that I liked the look of, as it has been about 8 years since truly revamping my resume. With that being said I was very impressed with this site and am excited to see how things go as I apply for new jobs!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Would've liked to know I had to pay ahead if time. Spent over an hour making this resume that was supposed to be a free template.
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super quick and easy and helped alleviate a lot of stress!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome organization of resume and was quick and easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Shouldn't advertise that it's free and then after people spend the time filling everything out, tell them they have to pay to get their resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its very user friendly and has great advice on each section.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but i was thinking it was a free resume builder
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was very happy with the product especially the efficiency & ease of use.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience working with this user friendly site
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use nice templates and lots of great examples
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Shady marketing calling yourself free when users have to pay to utilize the resume they build. Could've had premium and free resume templates, but that'll just remain an avenue for another company to take.
Hello Makkiah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to navigate and love the bullet points the system gave out
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You falsely advertise! All ads say its free, I spent over an hour making my resume to only find out that you then want money, after advertising it is free. I hate liars and will not recommend you to anyone because of that. However i desperately need a job so I paid your stupid fees. You should be honest!
Hello Katie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice resumes templets. Easy to navigate, however wish the work experience selection has more accuracy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The only thing I am not happy about is the fact that it said it was free on the site, and then I had to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Expensive, and I had no idea how much it's cost until i finish
Hello Rami,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The advertisement was misleading - it stated no charges and of course after I entered all of my infomation I was charged 2.95. Thanks
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius