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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I will do my final rating once my resume is sent to my email address.
Very simple process to follow and generate a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for tips and bullets in preparation of my resume
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Really clunky didn't save work had to restart 2 times
Hello Ralph,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy layout to use. And suggestions for experience descriptors very useful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was absolutely wonderful and it helped a lot
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate that you didn't list the price prior, It's very dishonest and sneaky the way you do things. I would have gladly paid the price had I known it up front
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really like all the options but do not like how it states its free but really isn't although its not expensive at all for the help I'll pay the 2buck and change. Easy to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wow! Completely easy and quick and left me in a good frame of mind
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Greatness, Especially if you need your resume in a time sensitive situation
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been helpful to clean up my resume after years of not updating.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I wish it would have just been upfront about it costing money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would have gave 5 stars if it were free like it was advertised
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Annoying to get through everything and then find out its $23
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This service is amazing. I didn't know where to start. Now I have the perfect resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be warned from the beginning it would cost money, I would not have spent an hour using your service.
Hello Jaime,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Website and Templates are OK. Could use a lot more resume style options. I do like the suggested job duties. They were very helpful in completing those sections. I DO LIKE the lack of transparency when it comes to telling your customers up front that a cost is associated with having full access to these templates you create. That seemed very janky of a business practice. Customers are more than willing to pay, if you just make it know up front. Especially, for something as useful as a good resume. Stop hiding. As a company, if you truly believe in your product then make it known on page one that there is a cost.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was advertised as a free service and then I needed to pay before I could download the resume.
Hello Kimberly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was the best experience Ive had creating and editing my own resume. Would highly recommend
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You need to use Grammarly on all of your phrases. I had to implement a lot of corrections from Grammarly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius