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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
Follow Maxence D.
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Don't claim you're a free CV service, put the user through half an hour of making their CV, and then hit them with a paywall.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Maxence,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Shaday V.
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I enjoyed the options and easy data entry to create my resume. The different variety of resume templates are cool.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Abdullah F.
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I want to adjust the header from objective to profile

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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Very easy to use
June 26, 2023

Very easy to use - wish the cost was upfront but for $2.95 worth it to me

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Efrain N.
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The design and UI of the website is great making the experience of creating a resume very smooth

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Ayanna R.
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I didn't know I was going to have to pay until the end. Y'all took the last $3 I had to my name. But I had no choice. I pray I actually get a job.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Torrina U.
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Overall it was a great experience
June 26, 2023

Overall it was a great experience. Quick and easy.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Joy V.
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The templates do no allow you to add in your LinkedIn or allow you to update the format you originally uploaded. It's great to get suggested formats, and also great to update the one you currently are using.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Akaninyene V.
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Quick and efficient
June 26, 2023

Quick and efficient. I have different styles to choose from. The verbiage used was professional and flexible.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Daniel R.
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Great template, hard to get through transaction my only complaint

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Kristen T.
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Outstanding help in updating my resume, thanks a million! KH

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Erica V.
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I will do my final rating once my resume is sent to my email address.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Kenneth U.
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Very simple process to follow and generate a resume.

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Stella K.
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Thank you for tips and bullets in preparation of my resume

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Ralph R.
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Really clunky didn't save work had to restart 2 times

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ralph,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Sophie I.
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Very easy layout to use
June 26, 2023

Very easy layout to use. And suggestions for experience descriptors very useful

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Annabella Y.
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The experience was absolutely wonderful and it helped a lot

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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I hate that you didn't list the price prior, It's very dishonest and sneaky the way you do things. I would have gladly paid the price had I known it up front

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Denise C.
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I really like all the options but do not like how it states its free but really isn't although its not expensive at all for the help I'll pay the 2buck and change. Easy to use.

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Joshua Y.
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Wow!
June 26, 2023

Wow! Completely easy and quick and left me in a good frame of mind

Date of experience: June 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius