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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Don't claim you're a free CV service, put the user through half an hour of making their CV, and then hit them with a paywall.
I enjoyed the options and easy data entry to create my resume. The different variety of resume templates are cool.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I want to adjust the header from objective to profile
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use - wish the cost was upfront but for $2.95 worth it to me
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The design and UI of the website is great making the experience of creating a resume very smooth
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't know I was going to have to pay until the end. Y'all took the last $3 I had to my name. But I had no choice. I pray I actually get a job.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Overall it was a great experience. Quick and easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The templates do no allow you to add in your LinkedIn or allow you to update the format you originally uploaded. It's great to get suggested formats, and also great to update the one you currently are using.
Hello Joy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and efficient. I have different styles to choose from. The verbiage used was professional and flexible.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great template, hard to get through transaction my only complaint
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Outstanding help in updating my resume, thanks a million! KH
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I will do my final rating once my resume is sent to my email address.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very simple process to follow and generate a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for tips and bullets in preparation of my resume
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Really clunky didn't save work had to restart 2 times
Hello Ralph,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy layout to use. And suggestions for experience descriptors very useful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was absolutely wonderful and it helped a lot
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate that you didn't list the price prior, It's very dishonest and sneaky the way you do things. I would have gladly paid the price had I known it up front
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really like all the options but do not like how it states its free but really isn't although its not expensive at all for the help I'll pay the 2buck and change. Easy to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wow! Completely easy and quick and left me in a good frame of mind
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Maxence,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius