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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Abdoulie R.
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I wish we had free downloads like example 1 free download.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It's ok
June 26, 2023

It's ok. Don't like that I have to pay for my resume

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Resume is not free
July 26, 2023

Resume is not free. Only text is free very misleading

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michael,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Using this website was an effortless and seamless experience. The user-friendly interface made it incredibly easy to navigate through the process. I appreciated the intuitive design, which guided me step-by-step and ensured that I didn't miss any important details. The website provided valuable tips and suggestions, resulting in a polished and professional resume. I highly recommend this platform to anyone seeking a hassle-free and efficient way to create an impressive resume.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Super straight forward easy to use and excellent services

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Frida L.
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I did not know there was a charge and was going to write my resume on a different platform but did not want to lose all of the work I had already done. The website would not let me go back to see what I had written.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Frida,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow CHRISTIAN A.
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Very helpful suggestions and led you to a great train pf thought

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Great!
June 26, 2023

Great! It was simple and easy to use cheap and effective

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The system seems to have misinterpreted my current job and it provided recommendations for a legal field. I did not see anywhere to change that.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Basically easy to use...
June 26, 2023

Basically easy to use...will not allow certain editing...

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
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Very convenient and efficient and easy to do with various options to be creative as well. Thanks

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I love that they gave me options to add to my job duties and experience

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It did not save my information i had to redo it several times until i realized i had to pay for it to save it so i may come back and finish it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Leonardo,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Went through and completed my resume only to be greeted by a $23 subscription payment. You should really have that before even starting the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Peter,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Carla Y.
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It's super easy to use
June 26, 2023

It's super easy to use. Very Happy with Resume Genius

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Thomas P.
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The drop down menu need to be selected each time. You could not type in your own response or number for some of the categories. But It would prompt you to go back and select it.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Caleb H.
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Good so far
June 26, 2023

Good so far. The only problem I have is that they advertised the service as free but it cost a few dollars and they will keep charging you monthly if you don't cancel.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Fast and east..
June 26, 2023

Fast and east. And if you made one years ago it saved.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow McKenna H.
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Super easy and great guide to learn how to make a resume, especially those right out of high school.

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Maliyah Z.
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I enjoyed my experience until it said that I
had to pay to download my resume. I wouldn't be as upset if you all told us about the download fee from the very beginning instead of advertising everything as free. Other than that it was very easy to use and very helpful. Just be honest up front!

Date of experience: June 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius