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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I did not know there was a charge and was going to write my resume on a different platform but did not want to lose all of the work I had already done. The website would not let me go back to see what I had written.
Very helpful suggestions and led you to a great train pf thought
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The system seems to have misinterpreted my current job and it provided recommendations for a legal field. I did not see anywhere to change that.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Basically easy to use...will not allow certain editing...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very convenient and efficient and easy to do with various options to be creative as well. Thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love that they gave me options to add to my job duties and experience
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It did not save my information i had to redo it several times until i realized i had to pay for it to save it so i may come back and finish it
Hello Leonardo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Went through and completed my resume only to be greeted by a $23 subscription payment. You should really have that before even starting the resume.
Hello Peter,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The drop down menu need to be selected each time. You could not type in your own response or number for some of the categories. But It would prompt you to go back and select it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good so far. The only problem I have is that they advertised the service as free but it cost a few dollars and they will keep charging you monthly if you don't cancel.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and east. And if you made one years ago it saved.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and great guide to learn how to make a resume, especially those right out of high school.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I enjoyed my experience until it said that I
had to pay to download my resume. I wouldn't be as upset if you all told us about the download fee from the very beginning instead of advertising everything as free. Other than that it was very easy to use and very helpful. Just be honest up front!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Don't claim you're a free CV service, put the user through half an hour of making their CV, and then hit them with a paywall.
Hello Maxence,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I enjoyed the options and easy data entry to create my resume. The different variety of resume templates are cool.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I want to adjust the header from objective to profile
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use - wish the cost was upfront but for $2.95 worth it to me
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The design and UI of the website is great making the experience of creating a resume very smooth
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Frida,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius