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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I like the several resume format options. However, I'm not a big fan of the restrictions within the section builders, e.g. I wanted to double indent some information, and it would only let me create a single level with no indentation.
Aside from not being able to have a "one-time-buy" option, this is the best website I've used to help create a formal resume. Thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and affordable. Makes a lovely resume and offers excellent AI support for writing.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful especially to people like me who is not fan of making a resume. Thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service but didn't realize there would be a monthly charge
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great site for people trying update there resume after years of not doing it. It made it so simple.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Declined my first card even though it had money, forced me to use another i did not want.
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The suggestions for bullet points were so helpful!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the different styles and how easy it was to fill out the required information.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Too expensive for the service thats provided. Would happily pay $5-$10 a month to use this, especially while im trying to find my permanent work home; but $20+ a month is a little too steep for someone trying to find work.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was quick and easy. Love the prompts on suggested bullet points for enhancing resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
When I chose this website,it said free is why I chose it. False advertising in my opinion but did not want to put info in on another sight so paying the price
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love it, easy to use, great options to choose from.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
False advertisement in regards to a "Free Resume" but that is to be expected. Still an excellent service
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Nice and organized. Wish formatting could be done before downloading but overall l great convenient to.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The interface was user-friendly and easy to navigate. I also appreciated the variety of features offered by the service, which allowed me to customize my experience to fit my specific needs. Overall, I would highly recommend this online service to anyone looking for a reliable, efficient, and enjoyable online experience. Thanks for providing such a great service!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Super quick and easy way to update a resume professionally
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, this takes the stress of trying to figure out how to create a resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Wonderful online guidance! And Anna on the phone support was superb with her knowledge and friendly professional support!
Thank you! We are thrilled to hear that Anna was able to assist you with your request and provide you with excellent service. We will be sure to let her know your amazing comments.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius