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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy format to follow, great options to make a great resume.
Very user friendly would highly recommend to anyone
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Suggestions were helpful. The variety of suggestions made it easy to adapt to specific situations
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been pretty easy. I just wish it would be upfront in the beginning about a fee for this service. It said free in the beginning. Otherwise, it would be 4-5 stars.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I built my resume; paid last week but can not find it
I built again today and paid again
Wanted to fix it; does not let me
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Affordable and proffessional. I had been applying for remote positions and found difficulty in building a resume and writing a compelling cover letter. ResumeGenuis saved me time and provided the resources I needed to compile my experience in an organized way.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You should tell people that you're going to charge them, before they waste their time making the whole thing.
Hello Natalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was a great way to get a resume completed quickly and professionally.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first try at a resume builder like this and I would recommend it to anyone
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time using. Was not too difficult. Payment at time was weird, but call for assistance and I think it got straightened out.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been a smooth and wonderful experience. I would recommend to friends.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This website is very helpful; I was confused doing everything by myself, but this website helped me learn and was very useful on getting the job done.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was fine. Easy to input information but some of the statements had grammatical errors so had to go over and redo for correctness and clarity.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius is a God-send. I despise writing resumes; this process makes it palatable.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Extremely easy program and it was very informative.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy to use and lots of formats to choose from
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and easy to guide through the resume process
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a free program until I got to the place where I had to pay to save my work.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love how it helps with bullet points, the whole experience is excellent
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy and professional. Great format/template for those who struggles writing.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius