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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I enjoyed how easy it was to make my resume and the suggestions given about what to put in each section
The program was great, but it was advertised as being a free service, which it is not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I feel a'lil misled, I thought this was a free Resume writing website. But, even when I went to pay it wouldn't accept my current & active Mastercard. Also, times when some of my info got lost & had to start the section again. As well as, times when I couldn't see what I was typing. Other than those issues, it was a positive experience.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love it and enjoy filling out the resume,Thank for help
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good and efficient website to use. Provide recommendations and good choice of words
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very great service though the sample text did not help me.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site claims to be a free resume building platform but is absolutely not. It needs to advertise its services correctly.
Hello Nordia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was told it would be $7.95/month. There was no mention of having to pay annually.
Hello Shayla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! Easy to use and make corrections and updates.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
:). ...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why a membership. Why not one time purchase so dumb fix it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I downloaded my resume, but still had to hand enter 80% of my information
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I had such a great experience, I thought it was free until I tried to download and I actually paid for it. Yall are sly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was not impressed that when I completed my resume, i was then told about the charge. That's dirty. Not impressed but not willing to redo all my work. This should be told right away.
Hello Charlene,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It says its free but then its not. And do not like being forced into auto renew.
Hello Sandy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Until I see the resume and all that you promise I cannot possibly give you a higher rating.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like the ease of the site but a free resume should be provided if advertised.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free and was was not, unless i misread the original claim this is false advertising and wrong. If i misread the prompts then I am wrong, the template options are great and this was a very useful program.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent work; the suggestions for work duties were particularly helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius