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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It says free when you look it up, then you complete the entries and it is not free. And then you try telling me not to leave a bad review, wow.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Easy to build resume and liked the suggested skill set language.

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Technical difficulties with payment. Also problems uploading google docs

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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I thought it was free the whole time until i got to the end. It would've been nice to know beforehand. I would've made my own.

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Terrie J.
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Very pleased with the speed and efficiency of the website.

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great experience, but the ad online said 100% free, worth the money though.

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow NEEHARIKA S.
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I like the templates, but it doesn't render updates

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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Quick and easy
June 29, 2023

Quick and easy. A little disappointed that it was not actually FREE as advertised

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Elisha G.
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Very helpful tool when I was in need of quick resume help!

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Awesome and professional resume!
June 29, 2023

Awesome and professional resume! Easy but professional

Date of experience: June 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Barbara C.
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So far it was very easy to create a professional resume.

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ruben S.
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Unless I need to anything more than download it or print there should be no need to pay anything.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Ruben,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Angel V.
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Fast and easy to make
June 29, 2023

Fast and easy to make. I feel like the hard part of making your resume is describing your previous job, but Resumegenius makes quick work of that.

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Olivia I.
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It seemed like this was a free site at first, but at least it is cheaper than most and has good options

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Luis C.
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So far it:s so fabulous with the auto generated ideas

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow CHRISTINE E.
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Good prompts so far
June 29, 2023

Good prompts so far. Looking forward to final product

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Shannon Z.
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By far the easiest it has even been to create a resume.

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Andrew C.
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This site was really helpful, gave great options for prompts and was super fast.

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Patricia D.
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I had not updated my resume in quite some time. I found this site to be an excellent resource to assist me in crafting the verbiage for my work experience.

Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Maddison D.
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Very unfortunate that there is no warning of the cost per option at the start of the experience, and no option to just get your text resume after continuing the builder. I would not reccommend.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Maddison,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius