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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Jannette J.
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Great website for creating resumes, very creative.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Adrian L.
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Goodness, you saved me from writer's block. God bless!

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Exactly what I needed to update my resume. Love the different layouts offered for my resume.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Samuel W.
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Template and website is great, except the part where they make you pay and don't tell you until the very end. Scummy

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Good
July 13, 2023

Good. Would like to j.st be able to have a one time purchase option

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Very easy to use
July 13, 2023

Very easy to use. Hopefully I get the job I applied for.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Autumn I.
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My first resume and this is making it really easy! I'm super impressed

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Allison M.
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Wish I discovered this service sooner! I feel very confident about my resume now, and it was completed with such ease!

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
2 reviews
0 helpful votes
Follow Deirdre F.
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I was hoping to just import into the stylish resume but cannot see how, other styles popped up.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Adelita C.
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Very cook on how quickly the resume was created, looks good

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
2 reviews
9 helpful votes
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Frustrated by what looks like a resume that's bigger than a sheet of 8.5 x 11 paper but no way to fix it.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Zachary I.
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Entire site is misleading
August 11, 2023

Entire site is misleading. Makes you pay to print the resumé you've spent all your time on believing that you didn't have to pay for. I spent my last 3 dollars on your lying site trying to find a job.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Zachary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jayoung N.
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95% suggested bullet points did not help me build the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jayoung,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Christian X.
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I had issues with payment had to use different methods very inconvenient and not secured.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Christian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
2 reviews
4 helpful votes
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The price was way more than what I expected to pay I thought I was paying for a monthly subscription not a total of $95.00

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Kai H.
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It says it's free, but it isn't
August 11, 2023

It says it's free, but it isn't. I took all this time to make my resume and paid at the end to save it, even though on Google it says it's free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Kai,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
3 reviews
0 helpful votes
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I was disappointed to be informed that this was not a free service until after I had spent the time inputting information and choosing a layout. I wish this had been a bit more upfront.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Julie L.
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The import feature is terrible
July 12, 2023

The import feature is terrible. It scrambled my resume details all over the place.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Sara T.
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I wanted to add an additional section in my resume but there was less ability to format it so that it aligned with the rest of the resume.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Lateicha S.
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Skills shine through with the help of this Resume builder

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius