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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The resume builder is relatively straightforward and easy. However there are mixed reviews on the billing I signed up for 295 for 14 days and we'll see if I need it after that and see if I have any challenges with the billing department having them honor their advertisement. I will update my feedback at that point in time!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great source and guide for creating a professional resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Steps were easy to follow in the creation of my resume and I liked the variety of styles in presenting the details.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Was under the impression that this service was free and worked hard to get my information in order, only to be charged at the very end
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very concise and to the point, it helped me set up a very professional looking resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, so good. I like the different options, and examples
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, I ended up with a great professional resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did not appreciate the headline saying 100% free downloads, then coming to the end, im having to pay for a monthly membership to get free downloadss. THAT ISNT FREE. THATS FALSE ADVERTISING!
Hello Ariyahna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Tatiana is a rock star! Accolades for a remarkable customer service!
Thank you! We are thrilled to hear that Tatiana was able to assist you with your request and provide you with excellent service. We will be sure to let her know your amazing comments.
Regards,
Resume Genius
Quick and easy creation. Clean look and great recommendations for job summary bullets.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The price to get the resume should have been given before starting the build. After spending hours working on a resume, people will have to buy from you. That is dyshonest and easily fixed. You will not get a referral from me, and I would not be surprised if a class action came your way in the future. I would gladly join one. It is not the money. I don't like being taken by thugs.
Hello Nathalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process is quite easy, and I was very happy to see the site saved my resume from last time. However, it no longer had the format I used then, which I preferred.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The website is misleading in that it advertises this as a free service, however to be able and download it requires a subscription. Seems like a bit of a bait and switch here. I paid because I need the resume but not happy with the way you presented this service.
Hello Bryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Hopefully turns out well I am having to review without seeing a finished product
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy quick and helpful resume builder didn't know where to start on my own
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be more transparent about payment and cost upfront not after someone crafts their resume
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
An exceptionally intuitive process that made creating my resume` a delightful experience.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was a little confusing, but I think I got it. I was told that in today's resume world you do not show dates for college graduation or work dates? Is that correct?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the fact that I did not have to re-type the entire information.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius