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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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It was quick, easy to use
July 14, 2023

It was quick, easy to use. If I can use it, anyone can

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Absolutely insane that what technology can do for us nowadays. I am a transitioning veteran and this is a God send.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Its sold as a "free" resume maker then charges $2.95.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Frank,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Monica S.
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Great Suggestions and ideas for building a perfect resume.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Thought there were free templates in addition to paid ones

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Vermont
1 review
0 helpful votes
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Very easy and helpful!
July 14, 2023

Very easy and helpful!
I haven't needed a résumé since God was a child…this relieved my anxiety.
Thank You.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Enjoyed how easy it was to build but was disappointed to find out it cost at the end of spending all my time on it

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Danielle U.
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Very easy to use
July 14, 2023

Very easy to use. They help with everything you need to be successful and feel confident in submitting your resume.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
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I signed for a fee of $2.99
July 14, 2023

I signed for a fee of $2.99 -- but after your system ran my credit card, it showed a fee of $23. I that's a bit of a scam.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Danielle S.
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The site is advertised as free but then hits you with a fee at the end in order to access your resume. This is predatory to those not expecting it. Other than that, the site makes it simple to create a good-looking resume.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Zoya A.
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After trying to perfect my resume and getting a mental block, I came upon this website. Thank God I did, as it helped me considerably.
Thank you to it's creators!

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Eduardo C.
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I had a really fun and easy experience building my resume, I'm very happy to have a good template for my resume.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow DEEPAK N.
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Things should be clearer about cancellation policy.

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Not happy with the pricing it said one thing and charged another. I hope the service stands up

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Pete,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Luz V.
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I've been charged like 3 times I will like make sure I'm not going to be charged again

Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jamy O.
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Calling your builder free on Google and then charging at the end is shady business practices.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jamy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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...
July 14, 2023

...

Date of experience: July 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow WENDY I.
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Excited for the way the resume builder assisted me with filling out my resume. But wished i did not have to pay for it.

Date of experience: July 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow LIA R.
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This is a great tool for me
July 14, 2023

This is a great tool for me. I haven't updated my resume for sometime.

Date of experience: July 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Karen S.
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I love how it fills in the resume for me. This is so easy.

Date of experience: July 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius