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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Resume genius saved me so much time and helped me build the perfect resume!
Would have frickin liked to know I needed to pay before creating my resume. STUPID and is switch and bait. Should be illegal.
Hello Carrie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simple and easy template to organize thoughts and experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Charged me for 1 resume not fair also it never said that it would charge me
Hello Tristan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Misleading title on google search about being free resume but overall, the app is lay out very well, thank you.
Hello Justin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You truly made it easier for me it was quick! I would have been here for hours!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Good but I thought it was actually free until I spent the entire time doing my resume and then learned it wasn't.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Absolutely fantastic! Most professional resume I have ever seen.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This site was advertised as free and after spending all morning working on my resume, I then have to pay for the download. Therefore, this is not free and should not be advertised as a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
When I first started the resume process, your company stated that it was free. Then of course, at the end there was payment required.
Hello April,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process felt dishonest to not include the cost upfront. I would have appreciated this information upfront to make an informed decision.
Hello Jamie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume building has always been a problem for me but this experience has been very easy and encouraging so far. Now on to land the job.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So easy and efficient. I dread updating my resume but this was beyond easy. Done within 10 minutes. Phew! Thanks for that!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You made my experience in writing a resume so easy
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was advertised as a free service but you can't get your resume without paying for it.
Hello Joy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's a great service, however, I would have preferred to know any charges up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helpful. Has good suggestions to enhance the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to move, many options that experience that helps to make it more complete.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helps so much in a moment's notice to apply for the job you want.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy to upload my existing resume and I look forward to see how it modifies it and produce an effective one that will arrest attention of hiring managers
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius