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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Paul L.
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Great way to making a resume less complicated thank you.!

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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July 16, 2023

...

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Linda G.
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Use of Resume Builder quick and convenient. Thanks

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Erin E.
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Seemed to go smoothly, expected free, but the 2.95 is affordable and will cancel after the 14 day trial. Do appreciate being able to use this service

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow KAREN W.
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The first time I typed this out, I lost the data due to changing passwords.

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I tried too many cards that you all wouldn't allow. Huge issue for me. I don't appreciate it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Darrenlyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Demetri L.
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Thank you for assisting me in building a quality, professional resume.

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow kimberlee O.
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You put the cost at the end like every other company like yours yet you advertise that it's free...that is called a scam but when you get people in this situati0on who have no choice but to use you and then you hope they forget how to cancel,

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kimberlee,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
2 reviews
0 helpful votes
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Easy to use
July 16, 2023

Easy to use. It said free which is why I gave it three stars.

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Tida J.
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Very helpful easy fast with recommendations that was available.

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Regina W.
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I am pleased with the swiftness and reliable information that helped me with the process of getting my resume together.

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kari Q.
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Thank you!
July 16, 2023

Thank you! I'm happy to see that you exist and you are a large help to me and many others.

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Advertised as free, not free at all. Otherwise very helpful

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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...
July 16, 2023

...

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow GREG G.
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This was advertised as a free site that didnt require a credit card and then after i put in all the work you are making me pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Greg,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Jatin W.
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...
July 16, 2023

...

Date of experience: July 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow REEM K.
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Very helpful resume templates and very easy to use.

Date of experience: July 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Sri Lanka
1 review
0 helpful votes
Follow Prabhath W.
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Noticed some issues when extracting information from current CV. Lot to correct. Also difficult to correct.

Date of experience: July 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Cassandra E.
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The original link stated the resume to be free - only for me to use my time to place and organize my information and find out there's a $24 fee. I am disappointed in this part. Overall, thankful I got it done and had it in my account even when I had not planned to pay anything for first resume.

Date of experience: July 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow LICENSED X.
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It was easy, I was expecting to have to type my entire resume and was actually able to drop it in and add my current employer

Date of experience: July 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius