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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Anton X.
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Some of the editing was difficult to do and resulted in having to create a whole new resume twice.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Gimmic and lies to lure people in
August 11, 2023

Gimmic and lies to lure people in. The website said free until I got to the end. That's why I only paid for the trail, downloaded the templates and cancel. Stop playing with people money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Valencia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow LATOYA B.
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I found Resumegenius to be misleading as it is advertised as a "free resume maker," but in reality, it is not. I ended up having to purchase the resume after investing time in creating it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Latoya,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Christopher F.
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It says free but after you take the time to create a resume you have to sign up to print it

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow Achintyarup L.
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So far, so good
July 12, 2023

So far, so good. I could not download my resume yet.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Alex O.
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Charge money to download a resume after you go through all the work of creating one instead of being upfront about payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Alex,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Barbara D.
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Excellent customer support, immediate and thorough

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow DANIEL Y.
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It helped me so much get my resume in place and the way I wanted it.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Darren B.
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Quick stress free way to get a resume done in no time!

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Gugulethu X.
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I am still new on resumes; I also want to learn how to do a cover letter

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Michelle I.
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Suggested bullets should be moveable by dragging into the desired order.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Chad P.
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It says it is free and yet i have to pay to get it after i spent time doing it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Chad,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow BIANCA R.
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Easy, and asked for limited information and less time consuming.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Jacqueline L.
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The process was very easy and quick plus the price was right.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ghana
1 review
0 helpful votes
Follow ANSAH B.
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Very fast and interactive with good suggestions. Classy

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Pushkar X.
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Useful and easy to use
July 12, 2023

Useful and easy to use. Took me less time to make Resume.

Date of experience: July 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow David T.
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This is great program that has helped me start a resume over night.

Date of experience: July 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Wanda V.
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You did not accept my cash card which has plenty of money on it and would not explain just states 'card is not supported" resulting in me having to enter my credit card instead in which i did not want to use.

Date of experience: July 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow April P.
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Quick easy and professional looking resume, thanks!

Date of experience: July 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Trisha D.
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This software is helpful!
July 12, 2023

This software is helpful! I won't really know if this resume is going to get me a job yet.

Date of experience: July 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius