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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Gimmic and lies to lure people in. The website said free until I got to the end. That's why I only paid for the trail, downloaded the templates and cancel. Stop playing with people money
Hello Valencia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I found Resumegenius to be misleading as it is advertised as a "free resume maker," but in reality, it is not. I ended up having to purchase the resume after investing time in creating it.
Hello Latoya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It says free but after you take the time to create a resume you have to sign up to print it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, so good. I could not download my resume yet.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Charge money to download a resume after you go through all the work of creating one instead of being upfront about payment.
Hello Alex,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent customer support, immediate and thorough
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It helped me so much get my resume in place and the way I wanted it.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Quick stress free way to get a resume done in no time!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I am still new on resumes; I also want to learn how to do a cover letter
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Suggested bullets should be moveable by dragging into the desired order.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says it is free and yet i have to pay to get it after i spent time doing it
Hello Chad,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy, and asked for limited information and less time consuming.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was very easy and quick plus the price was right.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and interactive with good suggestions. Classy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Useful and easy to use. Took me less time to make Resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is great program that has helped me start a resume over night.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You did not accept my cash card which has plenty of money on it and would not explain just states 'card is not supported" resulting in me having to enter my credit card instead in which i did not want to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick easy and professional looking resume, thanks!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This software is helpful! I won't really know if this resume is going to get me a job yet.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius