On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This website is great at creating resumes. But I do not like that it says FREE RESUMES to get you in the door. And end up changing you. Payment is not a problem, but you must read the small print to see they will keep charging you. If you are in a rush or not experienced with subscription online. You will most likely over look this and will keep charging your card. They will end up charging you sneakily. I hope someone from corporate sees this and adds a one time payment "option ". Or something
Extremely helpful prompts and great looking resume formats.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate that I have to cancel the subscription... why not offer a one time purchase
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish it was free like your add said but I guess nothing is free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A little confused about being "free"...not in the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It'd be better if it were free, but that's not possible
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Nice, i hope you guys dont charge if i cancel before the 14 days are up.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your site is great, easy to negative and is full of useful information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You are super sneaky. First you say that it's free. Then you charge $2.95 or $7.95 to retrieve the resume. And the fine print states that you charge $23.95 after 14 days. You are basically liars. Will never use you again.
Hello Elisa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was not made clear that there would be a charge.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made doing a CV for first time in 20 years much easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was such a easy convenient way to get my resume completed!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
They spring the fee on you at the end but its pretty cheap for what you get. Way better than using Google docs
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Suggestions made my experience sound so much better.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service, but needs to send a reminder right before trials are up and we get charged. That's all :)
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's easy to do as long as you have the info handy. I would recommend this.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was very user friendly I spent 10 minutes tops on my resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I wish the costs would have been presented up front.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you fo this nice experience, I found it very easy and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This program was very easy to use and offered wonderful job specific suggestions to include in the resume. It is much easier to recognize my abilities in a provided text than to create it all from scratch.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius