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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Victoria T.
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Did not make it clear that the first resume would cost- google search says free.

Date of experience: July 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Obiananma I.
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Very good with numerous format options to choose from

Date of experience: July 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alaska
1 review
0 helpful votes
Follow Marjorie G.
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The link that appeared after a google search clearly said Free. The only available "Free" resume was in text format, which does not feature any formatting from your website. This is misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Marjorie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Nicole P.
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Google recommended this as a free service but when you get to the end they hit you with a fee. Sneaky asf

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jonae' B.
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I had to pay and it said it was free false advertisement

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Alissa I.
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I was just looking for tips online for how to build a resume, but I came out with an entire resume in just a few minutes

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy to use!
July 21, 2023

Easy to use! Have not made a resume since high school. Thanks!

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow James S.
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Not too bad
July 21, 2023

Not too bad. I wish i could edit the visual parts of the resume, my last name was cut off for being too long.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Not a fan of how many steps it takes to complete your resume, only to have to pay to download it.

Date of experience: July 20, 2023
Ohio
1 review
0 helpful votes
Follow MERRY A.
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...
July 21, 2023

...

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Thank you
July 21, 2023

Thank you. It was a great experience and I quickly got help when I needed it.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Latosha V.
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Well it says free resume that's false advertisement you should remove that FREE and just say a price people will respect that more than getting to the end and the price...Thank you

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Latosha,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Anica T.
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Not thrilled that I have to purchase my same resume again.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Neshell P.
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It was quick and easy
July 21, 2023

It was quick and easy. I would like if we had the option to edit the resume template itself.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Monica D.
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I struggle with what to write, the suggestions helped give me a jumpstart. Most were great as is and others I was easily able to edit.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Cindy W.
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Great fast resume
August 20, 2023

Great fast resume. Looks good. The fees are not disclosed up front and that is a trap.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cindy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow PAULA H.
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Nice but it's not free, but we all have to make a living so no complaints, I like it, it was very user friendly, I just uploaded outdated resume and updated.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Bronwyn A.
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This made it easy for me to fill out a resume. I did not have to stress about it.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow May L.
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Would like the skills section separate from the job experience section.

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Henry B.
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It was great until you charged money for a service that I was misinformed into thinking was free

Date of experience: July 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius