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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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You advertise FREE resume building, then when the resume is complete you charge to view the completed resume. This will be discussed with an attorney for a False Advertisement lawsuit.
Was great until attempting to pay and it wouldn't process my card so I had to go get a different one.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experience was Great I've never made a resume and this made it easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, helps me since i cant use my hands that much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should include that you're required to pay from the start.
Hello Brandon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I am still waiting to learn how to create a cover letter.
I have not been able to print my newly created resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Checkout, and disclaimers that after 14 day trial you will be billed twice as much as a monthly subscription
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very user friendly. Love all the different templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast, easy, multiple format options, not too expensive
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't like this part where i was unable to proceed without putting in 10 characters
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After being a stay at home mom for the last 18 year, putting together a resume felt very overwhelming. This was an easy process!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Its been good to have a quick and efficient way of building a resume so far
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Very helpful and easy as pie. Love it a lot.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the template and how fast was building my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the suggestion box! Makes things so much more efficient!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I paid money and My resume didn't even download correctly and i can't use it
Hello Madison,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I am amazed at how easy it was to create my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to use and provides a lot of good ideas
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Outstanding organizational tool to develop my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Reeling in people by advertising free resume templates then charging people? Ridiculous
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Meka,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius