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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Its really not free resume service. After spending time creating it, I could not use it unless I signed up.
It was easy to use the template provided but did the entire resume thinking it was a free site. Shouldn't say free if you charge at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought it was going to be free but still not a bad price.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great suggestions for CV and examples of work detail is on point?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't had to make a resume' in over twenty years and this was absolutely amazing. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the best resume builder I've ever seen. It's highly interactive and straightforward. Many simple instructions and ease of use made this so much easier for me to find a job!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The website I clicked on offered this service for free. I would have gladly paid, but the advertising was false.
Hello Jonnie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The template was clean and nice, but most of the suggestions did not apply to me and some of the format came out weird.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use site, lots of template options - great value for the price.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Execellent program, however, had difficulty in saving my entered data. As such, I had to input all my information on four different occasions.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great simple instructions in helping me write my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoy the lay outs this is really helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great info advice needed way to word things and add important information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's okay for now need to be on the site for a while to understand it better.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found it very easy and I am looking forward to seeing the results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish I had known the cost upfront. It's not unreasonable so I still would have tried out the process & felt that the value was fair, but just annoying to not know what the potential cost is going to be until I've put in the effort.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, nice, simple layouts... took me about 30 minutes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the templates and bullet recommendations, my first time was a success thankyou
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating a basic resume was simple enough but the service is not free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not bad - did help with the look of my resume and was easy to edit. Suggestions also helped a great deal.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius