Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Marie X.
Unfollow Marie X.
Share Review
Report Review

This website implies that the service is free, however it is not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Marie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow john O.
Unfollow john O.
Share Review
Report Review

I found quick and easy most of the work is all ready done

Date of experience: July 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Muna Q.
Unfollow Muna Q.
Share Review
Report Review

This website is super easy and convenient to use. I appreciate the knowledge on military jobs and the skillset recommendations.

Date of experience: July 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Jasmyn Q.
Unfollow Jasmyn Q.
Share Review
Report Review

3/5 stars only because it was advertised that it was free but it really costs money!

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Destin G.
Unfollow Destin G.
Share Review
Report Review

I thought it was a totally free resume builder. I even searched specifically for a free site. But of course, here I am, pulling out my wallet to print... Equally, I must say that their website is clean, efficient, and helpful.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow GLADYS D.
Unfollow GLADYS D.
Share Review
Report Review

Great system very easy to use, and will use it again when needed

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Brandyn S.
Unfollow Brandyn S.
Share Review
Report Review

It was great!
July 24, 2023

It was great! Super easy to use and makes you sound very professional!

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Montana
1 review
0 helpful votes
Follow Bryce I.
Unfollow Bryce I.
Share Review
Report Review

Very helpful, I'd be lost trying to create a resume without resumegenius.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Ashlee W.
Unfollow Ashlee W.
Share Review
Report Review

Been good, ive never made a resume before and this has been so helpful

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jordan L.
Unfollow Jordan L.
Share Review
Report Review

Nice and quick but said it was free but to print or email out your resume you have to pay.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow ASHLEY H.
Unfollow ASHLEY H.
Share Review
Report Review

Incredibly easy to use and returns high quality layout sure to attract the right attention!

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Monique P.
Unfollow Monique P.
Share Review
Report Review

So easy to use
July 24, 2023

So easy to use. This program really does the work for you. I am so happy to have found this site. It made creating a resume so easy!

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow KRISHNA U.
Unfollow KRISHNA U.
Share Review
Report Review

Really liked how it pulled information from my resume so that I didn't have to type everything in over again. Liked the suggestions for skills,

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Marla R.
Unfollow Marla R.
Share Review
Report Review

Good stuff, very helpful
July 23, 2023

Good stuff, very helpful. Surprised by the fees charged at the end; that wasn't made clear from the beginning.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kellen K.
Unfollow Kellen K.
Share Review
Report Review

Overall decent user interface
July 23, 2023

Overall decent user interface. Each step has suggestions to make things very easy to brainstorm.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Gugulethu T.
Unfollow Gugulethu T.
Share Review
Report Review

Interesting, however the push to pay was unexpected, left field stuff that.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Allyson E.
Unfollow Allyson E.
Share Review
Report Review

1
August 22, 2023

1. I don't like that education is listed on the bottom. 2. I don't like that you can't determine your pages before you purchase. 3. It's really sketchy that you make me believe I'm paying $2.95 and then later tell me I'll be charged more. Will NOT be recommending you to anyone and will not use again in the future.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Allyson,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Caden G.
Unfollow Caden G.
Share Review
Report Review

I wish I had known I needed to pay prior to starting my resume.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Andrew X.
Unfollow Andrew X.
Share Review
Report Review

Phone number isn't in the correct format and cannot change it manually inside the app, need to download and fix the number outside of app for correct formating. Everything else was great.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Pauline D.
Unfollow Pauline D.
Share Review
Report Review

Template & instructions were very easy to follow which made this a stress-free experience.

Date of experience: July 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius