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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This website implies that the service is free, however it is not.
I found quick and easy most of the work is all ready done
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website is super easy and convenient to use. I appreciate the knowledge on military jobs and the skillset recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
3/5 stars only because it was advertised that it was free but it really costs money!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was a totally free resume builder. I even searched specifically for a free site. But of course, here I am, pulling out my wallet to print... Equally, I must say that their website is clean, efficient, and helpful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great system very easy to use, and will use it again when needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great! Super easy to use and makes you sound very professional!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, I'd be lost trying to create a resume without resumegenius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been good, ive never made a resume before and this has been so helpful
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Nice and quick but said it was free but to print or email out your resume you have to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Incredibly easy to use and returns high quality layout sure to attract the right attention!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use. This program really does the work for you. I am so happy to have found this site. It made creating a resume so easy!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Really liked how it pulled information from my resume so that I didn't have to type everything in over again. Liked the suggestions for skills,
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Good stuff, very helpful. Surprised by the fees charged at the end; that wasn't made clear from the beginning.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall decent user interface. Each step has suggestions to make things very easy to brainstorm.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Interesting, however the push to pay was unexpected, left field stuff that.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
1. I don't like that education is listed on the bottom. 2. I don't like that you can't determine your pages before you purchase. 3. It's really sketchy that you make me believe I'm paying $2.95 and then later tell me I'll be charged more. Will NOT be recommending you to anyone and will not use again in the future.
Hello Allyson,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wish I had known I needed to pay prior to starting my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Phone number isn't in the correct format and cannot change it manually inside the app, need to download and fix the number outside of app for correct formating. Everything else was great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Template & instructions were very easy to follow which made this a stress-free experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Marie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius