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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I was told I could download for free yet still was charged in order to access it
Ridiculously expensive, and confusing to navigate.
Hello Gabriel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like how you can take your existing resume and it is already formatted into this one
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fill in job descriptions are helpful! Please use BLACK and not grayscale. I have low vision and it is difficult to see.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making this easy for me, as it's been over 25 years since I had to be back into the work hunt
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I will let you know further once I have received my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was amazed at the incredible amount of detail provided to my resume by Resume Genius!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very thorough, helpful resume builder full of relevant, tailored suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was simple and quick, I really enjoyed using a platform with professional recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why advertise as free and then when we take all that time building the resume you want to charge me. It was a waste of time that I could of made another resume for actual free
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So very easy to navigate. The autofill made it even easier. The suggested fill-ins are excellent! Thank you for your help!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Seamless, easy to navigate through all the sections..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is helpful tool that make easy to get your resume together.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, like the number of templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume looks good, but says it's free and it's really not. And you have to call them to cancel your subscription. Not great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great resource to have for writing a professional resume. Resume genius changed my novice resume and made it look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the suggestions for skills to highlight and the templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to complete and it created a very professional looking resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was not clearly stated that the resume is not free. Im disappointed to the fact that i spent so much time doing it and it just wasnt fair for resumegenius to charge at the end when there is no point it deleting and doing it all over again elsewhere.
Hello Virpi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You need to state from the beginning that this is not a free service
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius