On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It says free resume but ended up charging money after spending certain time to create one. The price was reasonable so it is ok but I felt like I was ripped off. I don't think it's a fair business.
I am impressed with the suggestive bullets provided to help build resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume looks very professional. Easy process. Thanks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The site is easy to use, and the suggested bullet points are very helpful.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Should've told me it costed money before I made the entire resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Mine experience was great I was able to find everything I learned as a cashier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy website to use and the assistance on creations are very well done
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You shouldn't wait until after someone spends hours working on their resume to tell them there's a fee especially since I clicked FREEEEEE RESUME. Thanks for that.
It was misleading because it stated that the service was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Overall, very simple, stream lined process. Does most of the thinking for you and enjoyed the suggestive bulletin points to add in.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Template was easy to use and suggestive buttons were very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Phenomenal product, I would highly recommend this website to any who needs assistance with created a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Gave a good look at the possibilities that would be useful to me.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the good product and the service you have provided
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a bit confusing to start with,but I found the perfect template to work for me
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You promised a free resume but have made me pay to get it, that is a bait and switch! Your interface is not very intuitive and is laborious to use.
Hello Mary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Overall I will let you know ow long it takes to get a job, everyone needs help but no one is actually doing interviews'!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy way to update your resume professionally.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be more up front about the cost of getting the resume out the back end once you've invested the time tweaking it.
Hello Nate,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's been such an easy experience form resume building to provided suggestions and ability to return and update is great!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius