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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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That was the best thing that ever happened to resumes! Thank you!
It was good and allowed me to quickly make a resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so much for helping me out with this! Saved me loads of time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice to be able to move sections around.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really enjoyed the process of writing my resume with the helpful tools I was provided with!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very user-friendly format and attractive templates. I appreciate the auto-generated suggestions for different job titles as well. One star shy of being excellent because it is incredibly shady to wait until the last minute to put a price on the resume that you have put 10+ minutes into constructing. I understand why this is done from a business perspective, but it makes you look incredibly dishonest. Be upfront and very conspicuous about your charges, or you do the customer a disservice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to navigate, lots of options to choose from. Great site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Way too expensive and sneaky with recurring charges
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You didn't mentioned it is a paid website. After I finish working on my resume I was surprised that you asked for money. I had to pay because i spent a lot of time working on it. I think it is a cheap deceiving way to make money. Yet the way of building the resume was very helpful.
Hello Katia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your services, very much appreciated.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, Ill let you know if it's not good after today
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't done a resume in 17 years and resume genius made it simple
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great start but really disappointed your ad says FREE but you have to pay. After all the work, I'm stuck. Good Marketing / False Advertising.
Hello Petra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It says free and it clearly is not. Why the dishonesty?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said totally free no cards required and that was a lie.!
Hello Kelly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Twice it changed my employment info and would not let me edit it
Hello Gary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was a pretty great system and it made me realize how many issues (especially formatting) I had with my resume! It was easy to fix with resumegenius!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
There needs to be just a 14 day trial period without having to call to cancel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I do not want to be charged any more. Will not use website any more.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You said in the beginning is for free an then charge this is scam
Hello Amir,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius