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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow Mathew O.
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The best resume builder, Its very easy to create one in this platform and they have a good resume templates as well.

Date of experience: September 26, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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My experience so far is ok
September 26, 2023

My experience so far is ok. I'll see how it goes after payment and will let you know)

Date of experience: September 26, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Dahlia O.
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Very easy, helpful step by step instructions how to write a resume.

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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You should put somewhere in the beginning that you have to pay to get your resume. And make it noticeable. I still paid but I was not happy about it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Lars,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kyle C.
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I think the side is a bit over priced, although it was fast

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Eileen V.
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Easy to navigate and with a lot of helpful points in every section of the resume.

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Rebekah B.
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It says free Resume builder then makes you pay when you complete the purchase

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Rebekah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Telisa X.
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Advertised as free service
October 26, 2023

Advertised as free service. As I spent an hour formatting, it asked me to download then asked for payment. Not up front with cost.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Telisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Seems easy enough, only took a couple of hours and a couple of dollars

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Sweden
1 review
0 helpful votes
Follow Gayathrigeetha X.
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Easily edited one but need to improve with more content appropriate

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Harrison F.
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This website makes you pay for everything, it is in no way free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Harrison,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Michele L.
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I have nothing bad to say the process
September 25, 2023

I have nothing bad to say the process. I like being about to choose my resume look and the different wordings.

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Carmen P.
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Easy!
September 25, 2023

Easy! Uploaded existing resume and loved it gave me so many options in layouts to choose from depending on what you want to convey.

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Mason H.
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Let you build a resume and then made you pay to access it, be more upfront about payment from the beginning

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Mason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ireland
1 review
0 helpful votes
Follow OLUBUKOLA N.
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The system is really easy to use and i like the way it organized and presented my resume.

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
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I thought it was real easy how the format is set up. Vary helpful and didn't take me as long as I thought. Well done..

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Dakota L.
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Everything is simple and clear, elaborates your skills and strengths, and a friendly and direct approach for making a resume

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Tashondra S.
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The information provided stated it was a free service and find out that payment is required to access the resume you just spent 30 minutes creating.

And now you want my email to follow up that says "free" and I do not want to provide it, but have not choice.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Tashondra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Mississippi
2 reviews
0 helpful votes
Follow Teresa T.
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Quick and Easy!
September 25, 2023

Quick and Easy! First time experience with a resume made so simple. Thank you!

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow April T.
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I like your resume building app because it was quick and easy

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius