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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It's not clear at all about what's free and what isn't.
Made creating my resume super easy for an older man who hasn't updated his resume in years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful step-by-step process, beautiful product, reasonable cost (for initial 14 days)!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Future dates could not be put into experience, this is an essential feature for student teachers!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Just was laid off, and this tool / Service was a lifesaver.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, assists and recommended bullet points are very useful. Worth the $3.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, but ratings should come after i can download
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quite easy to put together a professional looking resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved the prompts and suggestions. It made it very helpful and easy for me to put together my experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely fast and efficient resume writing platform.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great User-Interface, easy to navigate with all the tools needed to create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've enjoyed the experience of creating an updated version of my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easily to use and very helpful with putting a resume together
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't appreciate the bait and switch offer of a "free" resume builder.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good we shall see if you let me download what I just made
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Omg this was the easiest way i have ever done my resume. The professional already put together prompts made it so easy to get my resume looking and sounding exactly how i wanted it to.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for this wonderful website. You've made my experience easy, simple and enjoyable with a professional touch.
I appreciate that very much and I hope that I'll have a good job experience after this.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Renewal is not very clean and there are no options given for renewal
Hello Venkata,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Donald,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius