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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to follow steps to make a great resume in minutes
Overall its a good site to have! However when helping fill out everything it needs to have more explanation
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said it was free and then charges me to save it...
Hello Sarah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything was really easy to use. I am very happy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish there was a print preview first but easy to do
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy to use for a construction worker that hasn't done it in awhile! Props!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a free platform but I got tricked into filling in all my information then only being told to pay once completed
Hello Thato,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice recommendations for filling in areas of resume fast and well written.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was not expecting to be charged, it came as a surprise. Should've informed at the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Extremely easy to use and instructions to write the best updated resume for the job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was great until i saw the tiny paragraph (right as I clicked the payment button) that said I will be charged monthly
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I needed to get my resume done quickly & this made it very easy
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and I'm really happy they I made my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it made my prcoess fun and easy with the quick bullets and personalized intro.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This platform has so far helped me gather a better understanding of how to construct an educational resume to apply to grad school!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome templates and wording to meet my needs as a Health Professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very unclear about 'free'. Rather you state costs up front. Also, the absurd charge of $20 + dollars at the end of the 14 days is just money grabbing. Stop advertising it's free and just charge sustainable fees for your product. It's a good product and worth paying for. The obscured costs and penalties are just poor.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and fast great I need one at the last minute.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice to move the resume options around when you add a category.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did not realised this was a paid service until hours into making my CV. Very deceptive.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius