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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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All my credit card companies flag your site, which is suspicious..
Paying at the end was difficult and there should be an option to pay the monthly option
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Me gusta el modo en como resumen tu resume para trabajarlo
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I created my whole resume and then was forced to pay to get it. I thought it was free.
Hello Brandon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It says free but made me pay. Other than that 10/10 I love it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really like it. I hope with this I can get my new job. I hate the one that I work at right now.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience has been outstanding! The process is so simple and straightforward.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It's fast and easy to use I love it and would recommend it to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and simple to make a resume. This site provided all the help you needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
At first, I thought it was free, but I am willing to pay the 2.95 for my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Professional website with helpful points and very easy and straight forward use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to follow steps to make a great resume in minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall its a good site to have! However when helping fill out everything it needs to have more explanation
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said it was free and then charges me to save it...
Hello Sarah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything was really easy to use. I am very happy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish there was a print preview first but easy to do
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy to use for a construction worker that hasn't done it in awhile! Props!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a free platform but I got tricked into filling in all my information then only being told to pay once completed
Hello Thato,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice recommendations for filling in areas of resume fast and well written.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was not expecting to be charged, it came as a surprise. Should've informed at the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Sarah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius