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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very unclear about 'free'. Rather you state costs up front. Also, the absurd charge of $20 + dollars at the end of the 14 days is just money grabbing. Stop advertising it's free and just charge sustainable fees for your product. It's a good product and worth paying for. The obscured costs and penalties are just poor.
Easy and fast great I need one at the last minute.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice to move the resume options around when you add a category.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did not realised this was a paid service until hours into making my CV. Very deceptive.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Incredibly user-friendly and intuitive app. Love all the suggestions they provide to help you fill in job descriptions -- it really takes all of the work out of it for you! And great selection of resume formats to choose from! I haven't started job searching just yet, but even at the yearly price (which is less than $100), its well worth saving yourself from the inevitable headache of putting in the time and effort to piecemeal your resume together from scratch. And the ease of being able to customize it EVERY SINGLE TIME you send it to a potential new employer without the hassle of drafting and resaving a hew word document... this is a life-saver!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Advertised as free, enables you to use the workflow, then paywalls you before showing any valuable content.
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Import didn't work well. Should be able to move the sequence of skills (click & drag) - they are fixed and static, groan
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You should let people know that you have to pay before putting in like 20 minutes of your life.
Hello Noah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to navigate and spruced up my resume with professional language
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service to make your resume fast and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great I am broke college student me have no money
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, although I would have preferred to see more transparent pricing before I started.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful. But I do not think I should have to come back and end a subscription. It should be a buy as you use. I only need one resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. I appreciate the ease of using this Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kool! And quick, but we have a difference of opinion on SKILLS...thought they were things you perform
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great site! I really like this site and it was very helpful
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and very happy with the way my resume looks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This made the thought of putting together my resume easy! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The Website was very easy to navigate, and it has very great suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use website and helpful with suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius