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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very unclear about 'free'
October 24, 2023

Very unclear about 'free'. Rather you state costs up front. Also, the absurd charge of $20 + dollars at the end of the 14 days is just money grabbing. Stop advertising it's free and just charge sustainable fees for your product. It's a good product and worth paying for. The obscured costs and penalties are just poor.

Date of experience: October 24, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy and fast great I need one at the last minute.

Date of experience: October 24, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It would be nice to move the resume options around when you add a category.

Date of experience: October 24, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Did not realised this was a paid service until hours into making my CV. Very deceptive.

Date of experience: October 24, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
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Incredibly user-friendly and intuitive app. Love all the suggestions they provide to help you fill in job descriptions -- it really takes all of the work out of it for you! And great selection of resume formats to choose from! I haven't started job searching just yet, but even at the yearly price (which is less than $100), its well worth saving yourself from the inevitable headache of putting in the time and effort to piecemeal your resume together from scratch. And the ease of being able to customize it EVERY SINGLE TIME you send it to a potential new employer without the hassle of drafting and resaving a hew word document... this is a life-saver!

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Thomas H.
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Advertised as free, enables you to use the workflow, then paywalls you before showing any valuable content.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Thomas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Import didn't work well
October 24, 2023

Import didn't work well. Should be able to move the sequence of skills (click & drag) - they are fixed and static, groan

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Noah E.
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You should let people know that you have to pay before putting in like 20 minutes of your life.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Noah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Katherine F.
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Easy to navigate and spruced up my resume with professional language

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow YVONNE W.
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Excellent service to make your resume fast and easy

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Cessy O.
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It was great I am broke college student me have no money

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Stephen U.
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Easy to use, although I would have preferred to see more transparent pricing before I started.

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It was very helpful
October 24, 2023

It was very helpful. But I do not think I should have to come back and end a subscription. It should be a buy as you use. I only need one resume.

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Very easy to use
October 24, 2023

Very easy to use. I appreciate the ease of using this Thank you.

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Kool!
October 24, 2023

Kool! And quick, but we have a difference of opinion on SKILLS...thought they were things you perform

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Great site!
October 23, 2023

Great site! I really like this site and it was very helpful

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Katrina D.
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Very easy to use and very happy with the way my resume looks!

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow KARLA C.
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This made the thought of putting together my resume easy! Thank you!

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Dolly E.
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The Website was very easy to navigate, and it has very great suggestions.

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Carrie U.
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Very easy to use website and helpful with suggestions

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius