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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very quick and effective, but the language in the suggestions was a bit flowery.
This was suppose to be free, then after all the time I put in you hit me with askng for payment at the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy - could have provided more canned statements at each junction when working on experience.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent, exactly what i was looking for in a resume builder
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to make my resume and I will be using this again
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Decent enough, the site was easy to navigate and the resumes look good. Not a fan of the automatic subscription and renewal fees, but that's life I suppose.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site made it fast and easy to assemble my resume. 10/10 will recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said no credit card but then after half an hour it was required.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and intuitive site to use for building and updating resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the ease of creating a specific resume for any job title very quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading advertisement. Said free resume builder but they don't tell you until after you spent the time building the resume that you can't have the completed version until you pay.
Hello Brett,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
"Free" is a bit bait and switch when you then ask money to download. Perhaps have more clarity on what services are free and not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was a great opportunity to learn more about resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, so good. Auto-populated responses were a good starting point
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, and there are options to add more skills, and other fields like extra curricular activities and etc.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice experience but would prefer country information is displayed on the CV
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. Took then guesswork out of building and Very cheap!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the format of the resumes. The site was very helpful with the suggestions given.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the user friendly templates and suggested summary points
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped to redo my CV and update to a modern version. Just threw all my experience dates around though.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius