Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
Follow Diane B.
Unfollow Diane B.
Share Review
Report Review

Looking forward to being able to use this feature in order to find a job.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Jeremy P.
Unfollow Jeremy P.
Share Review
Report Review

The resume building process is great, but the payment processing part for debit cards was difficult. I wished you could expand your list of payment providers.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow STEPHEN X.
Unfollow STEPHEN X.
Share Review
Report Review

All great but I want to be able to edit certain items or paragraphs

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Brenda P.
Unfollow Brenda P.
Share Review
Report Review

So far I rate my experience a 8
November 12, 2023

So far I rate my experience a 8. If I get hired that will change to a 10.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Patricia A.
Unfollow Patricia A.
Share Review
Report Review

I was unable to edit the first page of the resume. It would not permit me to take out words and move items around.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Patricia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Eric O.
Unfollow Eric O.
Share Review
Report Review

So far its been super easy to create a professional resume.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Jennifer F.
Unfollow Jennifer F.
Share Review
Report Review

Made it quick and easy to list all of my qualifications and skills and gave me hope for a different job!

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Jules A.
Unfollow Jules A.
Share Review
Report Review

Amazing fast service which helped me structure things.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow JENIFER G.
Unfollow JENIFER G.
Share Review
Report Review

Easy to download with accurate transfer of information.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Boris R.
Unfollow Boris R.
Share Review
Report Review

Thank you this resume generator is great and will use it again

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Said it was free and it was not free!
November 12, 2023

Said it was free and it was not free! Every thing else was good.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Justin Y.
Unfollow Justin Y.
Share Review
Report Review

Made doing up a new resume simple & easy, looks real professional too.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Denmark
1 review
0 helpful votes
Follow Bjørn Y.
Unfollow Bjørn Y.
Share Review
Report Review

Call yourself free and mention nothing about payment until I'm done and want to Download something I have worked hard on getting just right. This is a Scam but I am in a pickle so take my money. I will not recommend you and will actively advise against you if asked about online resume builders.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Bjørn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ben N.
Unfollow Ben N.
Share Review
Report Review

Didn't save original copy of resume 3 different times. Had to rewrite everything.

Date of experience: November 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Claire D.
Unfollow Claire D.
Share Review
Report Review

It would be excellent if you could have the option to pay for a $3 one time use without having to also sign up for the subscription for people who only need this service for a single resume.

Date of experience: November 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tracy O.
Unfollow Tracy O.
Share Review
Report Review

I need to edit one small state abbreviation for consistency, but I can't.

Date of experience: November 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow KELLY W.
Unfollow KELLY W.
Share Review
Report Review

So far, so good but I still haven't figured out how to download and access the resume I just created so the site is confusing.

Date of experience: November 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jessica D.
Unfollow Jessica D.
Share Review
Report Review

Love how user friendly it is and the suggestions in wording

Date of experience: November 11, 2023
Virginia
2 reviews
0 helpful votes
Follow Jenal L.
Unfollow Jenal L.
Share Review
Report Review

This app is simply amazing!
November 12, 2023

This app is simply amazing! Does all of the work for you! I love it! Would definitely recommend it to anyone.

Date of experience: November 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow gavin D.
Unfollow gavin D.
Share Review
Report Review

I would have paid for this either way dont market it as free

Date of experience: November 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius