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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Looking forward to being able to use this feature in order to find a job.
The resume building process is great, but the payment processing part for debit cards was difficult. I wished you could expand your list of payment providers.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
All great but I want to be able to edit certain items or paragraphs
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far I rate my experience a 8. If I get hired that will change to a 10.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was unable to edit the first page of the resume. It would not permit me to take out words and move items around.
Hello Patricia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far its been super easy to create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it quick and easy to list all of my qualifications and skills and gave me hope for a different job!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing fast service which helped me structure things.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to download with accurate transfer of information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you this resume generator is great and will use it again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free and it was not free! Every thing else was good.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Made doing up a new resume simple & easy, looks real professional too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Call yourself free and mention nothing about payment until I'm done and want to Download something I have worked hard on getting just right. This is a Scam but I am in a pickle so take my money. I will not recommend you and will actively advise against you if asked about online resume builders.
Hello Bjørn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Didn't save original copy of resume 3 different times. Had to rewrite everything.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It would be excellent if you could have the option to pay for a $3 one time use without having to also sign up for the subscription for people who only need this service for a single resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I need to edit one small state abbreviation for consistency, but I can't.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, so good but I still haven't figured out how to download and access the resume I just created so the site is confusing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love how user friendly it is and the suggestions in wording
This app is simply amazing! Does all of the work for you! I love it! Would definitely recommend it to anyone.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have paid for this either way dont market it as free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius