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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This was a very professional and easy process that allowed a first time resume' to come across as desirable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had Lots of great ideas to make my resume look much better.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site does not inform you it costs money until after you are ready to save/ print your resume
Hello Grayson,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Incredibly user-friendly and versatile. The pre-written suggestions saved me valuable time and mental energy. Easy to export and very reasonably priced. 10/10!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been a painless way to put my updated resume together.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Spent over an hour on a resume, completed it, was prompted to pay for it so said why not! I didn't want to repeat the process after all. Then after I paid for your services your service forgot my resume and made me restart. Waste of time and money, thanks!
Hello Nathan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I don't like the trickery that you let someone build a resume, choose 14 days (the most popular) then in small print you tell the client after 14 days they will be billed $34.95 per etc...etc. Seems a bit slimy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great Application, only reason it wasn't 5 stars was I filled out all the info then found out it wasn't free wouldn't mind a 1 time charge of $3 but also a hassle to cancel right away since I only need it once.
Hello Tristian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume template made easy and quick! Painless to write a professional lookings resume! It is a must use people!
Thank you, Resume Genius!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't refreshed my resume in over 18 years this program was very helpful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
First time creating a resume they made it very easy and understanding
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Feel confident with this resume and its effectiveness
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems rather simple but at the beginning you said it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was free before start after I finshed and spend long time required fees not free!?
Hello Salman,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy resume building I love it thanks I needed this
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been nice to know that it's not a free system before getting to the end. I'm not opposed to paying for a service but it would have been nice to know it up front.
Hello Alexander,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Needed a resume got a resume for a small pain in my side
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience for building a great easy to do resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience has been OK. I found the account interface a bit disappointing. Despite that, it seems like it's worth trying.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius