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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I like this platform but I hate that it is a recurring charge. It seems like a predatory tactic, and if you don't read the fine print you would not be aware.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I finished my resume and then it didn't save so I had to go back and do it again
Hello Kelly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good overall but formatting has some issues hopefully I can fix it on my own.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helpful to have existing information put on the document. Would like more flexibility to change order of sections.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It would be nice to know you have to pay for our "free" resume before taking the time to fill it out...but then nothing is free these days...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
AFter working on my resume for two hours, I lost all of the skills and the modifications to job experience. I thought it was saved to the cloud! That's what your website says!
Hello Gerard,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your assistance. This was extremely helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredible and quick help with writing and editing my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent resume builder. It did all the work basically. But I thought it was free?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You put a lot of work into making a resume and it's advertised as FREE, only to get to the end, click "download," and be charged. NOT COOL.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to use - fantastic selection of templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Trying to use a gift card will not allow it to be used
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertised as free but makes you pay at the end o get your resume
Hello Eric,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thanks, i am impressed that I was able to fix my resume in short of period time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and wonderful for updating an old resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The price wasn't so much that I pursued another resume making site. The suggestions were helpful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Simple, easy to do and very much a beginner friendly application
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No mention of a payment until after I finished typing everything out.
Hello Zachary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius