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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Very proficient
February 3, 2024

Very proficient. This was a Great experience.
You won't regret it.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Generating a resume from your site was so easy! I highly recommend it.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Singapore
1 review
0 helpful votes
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So far so good but their is something missing such as
Notice period and expected salary column

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Terrific service easy to use and helpful, I understand it can't be free but that's where the missing star is.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
2 reviews
0 helpful votes
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It was easy to use, which was important. I didn't want to go through a lot of hassle just to update one part of my resume.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This was the best experience I have had. It was super easy to use and i got a beautiful resume at the end. I was so stressed out trying to learn how to write a proper resume and resume genius made it a million time easier.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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I'm not that great with resumes but this resume app was easy and fast

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Montana
1 review
0 helpful votes
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My experience was fine until the "FREE" resume builder made me pay for my resume. False claims booooooo

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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I feel that your service is very helpful. However, this was advertised as a free resume. Then, I feel as if I was tricked by your company, after I spent an hour working on my resume. I am fine with a flat rate for a limited amount of time. The most unsettling part of this situation is that your company continues to charge people after 14 days. Don't advertise free. Be clear and have a set rate for a limited amount of time. DO NOT manipulate people with your fine print after they have worked for an extensive period of time to complete a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kelly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Its very easy to understand and helpful im going to share this site with my friends and family

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Thankful it has a copy of something I started a year ago and I don't have re-type it all.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Liked how it auto filled with suggestions from past and current job assignments

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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A very pleasant experienceThank you!
February 3, 2024

A very pleasant experience
Thank you! Resume Genius for all of your help!

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy to use, and very efficient
February 3, 2024

Very easy to use, and very efficient. The AI feature makes this so easy to use.

Date of experience: February 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
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Loved all the pre typed options you can add to the resume.

Date of experience: February 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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A little frustrating, kept closing and losing items

Date of experience: February 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It was a good experience in the overall. I had to edit in order to have what I wanted but the words suggestions were good.

Date of experience: February 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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:) :) :) :)
February 3, 2024

:) :) :) :)

Date of experience: February 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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You said this was free, it is not, then you show $2.95 which it is not, If I had not spent so much time on this i wouldnt have paid.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shannon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I like my experience with resumegenius better than other resume generators simply because it allows custom fields and it has a cleaner presentation.; I have tried multiple other generators and this is the best.

Date of experience: February 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius