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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Ronald E.
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It's was great and this is my first time actual creating my own resume.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I have tried a couple of other resume writers and I found this to be straight forward and user friendly.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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I did not see where I would scan my College Diploma's, Certificates nor my R.N. Nursing License.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Awesome it was easy and quickly well put together.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
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This has been pretty easy to use except it's not saving my references for some reason. Also, it advertises as being free, but that's not true.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Easy to use program, we would prefer the first time was free

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
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Easy., convenient, well-organized and professional

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Did not accept Amex, not sure if I will like the service just yet. It sounds lots of money

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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...
February 6, 2024

...

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was very easy to move through
February 6, 2024

It was very easy to move through. Loved the choices of verbiage

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It was a fantastic experience!
February 6, 2024

It was a fantastic experience! The application is very user-friendly and allows one to edit any content that suits their profile.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
2 reviews
0 helpful votes
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Super easy and quick to fill out, especially if you need a resume fast!

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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I love this, will mention this website to my Peers.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Ok, some of the automated suggestions made no sense- not related to what I had typed at all

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Great service, I do like that you get to create the resume before paying, helps people purchase a product that they produced and are happy with, instead of paying and then potentially being unhappy.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I loved how seamless I was able to curate the perfect resume. Between the layout options and helpful generated bullet point descriptions I feel confident transitioning into a new role!
The only reason I am giving 4 stars is due to the issues when attempting to check out at the end. It kept prompting me to put in a valid card number, which I was, and would not work. This is very frustrating when you've spent a considerable amount of time perfecting your resume. I know I am not the only person who has experienced this issue either.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Vermont
1 review
0 helpful votes
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I felt that I was misled about it being free...It isn't. Otherwise it is easy to use

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to use but was not free as advertised. I had to purchase a trial because I spent all day working on my resume. Price was fair.

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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I was super anxious about writing a resume after almost 20 years of not needing one. The process was super easy and it made it very enjoyable

Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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You made me go through all of this before knowing i had to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashley,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius