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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good website should mention you have to pay before setting up your whole resume
It said free when I started the when I was finished it was 29$ every four weeks until I cancel. That is not fair advertising. I plan to cancel as soon as I can.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
IT was advertised as free when It is is clearly not
Hello Persephone,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy to use with great suggestions and help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am terrible at doing resumes, this site has made me feel confident that my resume is how it should be.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. Saved me hours of work making a resume myself with a much better result
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful creating and communicating my skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to navigate awesome assistant with word options to appear more like able
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Relatively easy to use and helped me complete a resume in a much shorter time period than expected.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should not state that the service is free than charge at the end. Bad business
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Lots to enter at first info wise. Sees like overkill at the moment. But I'm curious if it works. Will be good to see how variations can be made, including abbreviated ones and cover letters. Most interested in seeing if this helps speed screening for the ATS systems to initiate job screenings and hopefully interviews.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I could not save my work unless I purchased the Resume Builder. That is very scammy. It was unfair to say that up front. I will be canceling as soon as I save my resume and switch to another company.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This program was so simple and easy to use and produced quality and professional resume options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website was very vague and insisted the resume would be free. It was a lie and a scam.
Hello Paxton,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
1- it add US with education as default location even location is mentioned.
2. it duplicates organization name twice in experience section
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very helpful in providing a professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to fill out and it was nice that I could edit a resume that I had previously created.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far it was easy not just for options but for customizing as well. As long as the cancelation process goes smoothly I'll leave my 5 stars, recommend to others, and would come back if needed in the future. I'll update if necessary in a month.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius