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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Payton B.
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Good website should mention you have to pay before setting up your whole resume

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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It said free when I started the when I was finished it was 29$ every four weeks until I cancel. That is not fair advertising. I plan to cancel as soon as I can.

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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IT was advertised as free when It is is clearly not

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Persephone,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Perfect!
February 7, 2024

Perfect! Incredible templates with profound assistance from A.I

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very quick and easy to use with great suggestions and help.

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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I am terrible at doing resumes, this site has made me feel confident that my resume is how it should be.

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Quick and easy
February 7, 2024

Quick and easy. Saved me hours of work making a resume myself with a much better result

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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It was very helpful creating and communicating my skills.

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Great and easy to navigate awesome assistant with word options to appear more like able

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Relatively easy to use and helped me complete a resume in a much shorter time period than expected.

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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You should not state that the service is free than charge at the end. Bad business

Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Lots to enter at first info wise
February 7, 2024

Lots to enter at first info wise. Sees like overkill at the moment. But I'm curious if it works. Will be good to see how variations can be made, including abbreviated ones and cover letters. Most interested in seeing if this helps speed screening for the ATS systems to initiate job screenings and hopefully interviews.

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
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I could not save my work unless I purchased the Resume Builder. That is very scammy. It was unfair to say that up front. I will be canceling as soon as I save my resume and switch to another company.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
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This program was so simple and easy to use and produced quality and professional resume options.

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Janice V.
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The website was very vague and insisted the resume would be free. It was a lie and a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Paxton,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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1
February 7, 2024

1- it add US with education as default location even location is mentioned.
2. it duplicates organization name twice in experience section

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Marilyn F.
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It was very helpful in providing a professional resume

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Helpful
February 7, 2024

Helpful. A bit confusing to go back and forth to get the desired look

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to fill out and it was nice that I could edit a resume that I had previously created.

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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So far it was easy not just for options but for customizing as well. As long as the cancelation process goes smoothly I'll leave my 5 stars, recommend to others, and would come back if needed in the future. I'll update if necessary in a month.

Date of experience: February 6, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius