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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Very easy to build a resume, accurate suggested bullet points.
Bullet points (copy and paste) don't work well at all.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't understand that you charge for a free resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Me gusto mucho la forma para llenar mi CV fue facil y rapido
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fare good enough for a job thanks so much help me good
Hello Aahraf,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great experience just would have appreciated the heads up on the charge at the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't printed it yet but it seems awesome. Makes me sound as awesome as I am. Thank you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Firstly wrongly advertsied as it is for free. Made customer a fool and then lastly asking for money
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything went Great. Thank you for offering this tool to help others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service, super user friendly, beautiful end product
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your monthly option is misleading. I think you should have a monthly charge option, not an annual one that says it's monthly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not a fan of you offering a monthly fee and then requiring me to pay more than that ahead of time!
Hello D. S.,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
After downloading the format was all messed up and could not edit or fix any of the issues it caused.
Hello Haille,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Said it was free and then charged me at the end...just say its not free up front
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I guess I should not have been surprised by the charge at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's been good, the templates are awesome and it's been easy to navigate the website.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looks fun, easy and speedy. Very helpful self guided software.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should say in the beginning that you charge before someone goes through all the work of putting everything in
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy, well to communicate and loved the AI feature
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very hard to check out and I kept getting denied and asking for other cards, which is unacceptable. No one needs to have all of these cards to check out.
Hello Karma,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius