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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I didn't expect it to be so professional and comprehensive. Now I look like the professional I am!
It is a good platform to create the updated resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
(Free resume builder) but requires a payment and subscription at the end because noone is going to redo all that work somewhere else. Shady as hell
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not happy about it not being totally free as stated until the end!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Muy buenas opciones para construir tu resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hope there will a capability to add hyperlinks to your resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, lot of options and good recommendations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! It was super straight forward and easy. Plug in the info and go! Plus templates are aesthetically pleasing! Ended up paying $3 but it was totally worth it for the time I saved. Done in less than an hour. You can also go back and edit. Pretty cool site.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
There were some glitches that caused certain input fields to blank out when saving and leaving the page, specifically on the references page.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't like that I have to pay but it does provide a detailed template that you can just fill out and then provides different formats that are very nice for different types of resumes.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The service helped me in the areas I needed for my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have like to include more educational experience but was not given the choice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said it was free but now I'm having to put my card in. (I DO NOT like being deceived.) After I've spent an hour putting in my card. Be honest.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A really like this, but it is a bit pricey for what it is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome user experience for a quick resume that looks great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great very easy to use help improve my resume to make it professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate updating a resume but using this site made it way less painful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius