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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I do not understand your billing process. I needed just one time payment process not a monthly subscription.
Did not know this wasnt free until the very end. State that at the beginning please!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius relieved my stress of building a resume to tailor to a specific career.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Superb recommendations, and fluency of next step generator
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's frustrating that you did not tell me I had to pay until after I did all the work to create my resume. I feel like I was taken advantage of.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use, I just paid for this, which I would never, but I liked it so much, I had to! Iol :)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience but one version of the resume would not work due to font size and name length. Ability to change font size would help
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and the setup was easier than I anticipated! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is not very user friendly when trying to copy and paste things. I also did not know I was going to have to pay to get the resume I spent so much time messing with on your site.
Hello Lauren,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I have had a really easy time making resumes and cover letters for various jobs as a senior in college.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You did a great job with my daughters resume. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, excellent guide--easy to use and pain-free!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
5 stars for the templates and AI summary, however, it would be nice to be able to adjust the layout a bit better.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have used your service for my past 3 Jobs, always Awesome!
Thank You
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont like entering all my information in the resume template only for my resume to be held HOSTAGE unless I pay!
Hello Cierra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Never knew it existed until I researched online...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful tool for my resume. Made me look more professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So fast and easy! Amazingly and it helps you keep it organized.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, liked the ease of use on this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius