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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Takes the hard thinking out of the equation and helped me create a beautifully articulate resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very, very slow to load. Also there was no easy way I could find to re-order the categories on my resume. Otherwise great template and easy to fill
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process seems easy, however I don't want to keep this website and pay more money.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome site that automates the resume process! Quick and easy and pricing is awesome too!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not represent yourself as free if you are not providing a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great suggestion on resume updates, wording, and style.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love that it helps to do the pre written summaries and such
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a number of accounts and haven't been able to use because of the ridiculous issue of logging in. I called to get it fixed and ended up with a charge on another account when I already paid for a whole year! I emailed multiple times my email address changed but customer service ignored my simple request. I am at my wits end with this company!
Hello Mary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Could not be any simpler, clear cut and even suggestive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the bomb! I love it and will definitely recommend it
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been a great experience updating my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would be nice if you told me i had to pay at the start
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Experience was awesome, didn't have to rack my brain to draft out points
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said resume was free. Great help with Resume creating.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is the last time that I will use your service.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys were truly so helpful! Made it so easy and NOT stressful gave me tons of options. Highly recommend!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
LOVED all the suggestions and pre-empts along with the ability to edit or add myself. Very professional and easy to use- and that's coming from someone is pretty tech illiterate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius