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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Made this experience of writing a resume very enjoyable.
It is really helpful and easy to create a resume. Just add feature to edit resume in review mode, so i can make changes according to view.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfect, extremely helpful, helped get the job done, and helped me organize my thoughts and words.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the variety of resumes. The program was easy to use, and I enjoyed choosing what I needed. I absolutely loved it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Free resume? No, I was charged after everything was input
Hello Dorena,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I enjoyed how the AI system mechanics of this website allowed me to submit my resume outline from google docs and make it to that exact type of outline. I have tried many websites to making resumes and many resume websites would distort or not follow my exact outline. However, one recommendation I would offer for this website is to add more resume outline options for users to choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Website clearly says free resume maker but you can't get to your resume without paying. Annoying.
Hello Isabella,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far so good. I hope the resumes are easily customizable and able to shift cells or sections via a click and drag setting
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Try to log in to this website has been nothing short of a nightmare.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy way to create a professional resume,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume generation process was very easy and the recommendations were very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good, thought the import from my existing resume was not quite as good as I had expected.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great quick and easy thanks resumegenius your awesome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bien, pero hasta ahora no he podido obtener el currículum.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to fill out and many different options for the layout of the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Expensive, misleading initial charge then reoccurring higher amounts, Why not just be honest up front?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Usable and easy with good variation and cover letters
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius