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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great, was pretty easy and user friendly. Would use again.
Easy to use and with very helpful suggestions and prompts. Made making my resume a much less painless experience, especially when it comes to formatting.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick editing and ability to adapt your resume to the current formats that will provide the best results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume helper is awesome. Especially when the AI steps in and helped make the resume more brief.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and i loved the pre-prepared job bullet points
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very misleading, worked for an hour on my resume only to have to pay for me to gain access to my own work and writing
Hello Alysha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far it's really easy to add or change anything you want.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and effortless, especially if you have a previous resume to start the process with, love that there are many different formats to choose from as well
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This helped me so much. It's been several years since I've needed to prepare a resume. This made my life easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Not bad, the price is good but I'd have liked that prior to experience not at the end. The designs look very nice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very difficult to get a resume you have already paid for three times. It is ridiculous. You need to change your pricing. Once I have paid for a resume, I should not have to keep paying for it.
Hello Penny,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I think i got charged the 24.95 twice and once for 2.95
Not sure why?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free but makes you pay to get access to the resume
Hello Angel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Eh. Should be cheaper for a one time resume purchase.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It puts all the basics together. I still need to tweak every section.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish the templates had the ability to customize colors more.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I called in with a question and to make payment, but was put on hold for over 20 minutes. The customer service rep could never get the system to work.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great, love it love it love it love it love it love it love it love it love it love it love it love
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No mention of cost until final page and then even after requesting 14 day access you are automatically subscribed at a high cost. Shady
Hello Douglas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your process has been helpful and easy. Looking for a job after 25 yrs is not easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius