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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was made clear on Google that generating a resume was free. However, after getting through the template, you are now charging me for it. This is dishonest
Hello Eve,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love it so freaking much a whole bunch a bit like a lot
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience, it is my first time using resumegenius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and absolute resume building experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and easy. Very professional with many option to maximize and edit your resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Need more templates with education up top if the person doesn't have lots of experience in the area they are applying for.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was really easy to create exactly what I wanted.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Straight to the point! Can't complain about it at all too be honest
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was made so fun and easy. I dread working on my resume the process was made a lot less daunting and frustrating
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I enjoyed t! I really liked the fact that there are options for you to use to describe your day to day duties.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very straight forward and easy to use resume builder, thanks so much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was able to create my resume but wanted a different format than what I used. I could not find what I was looking for in the templates which was the combination resume format
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A.I makes it so easy. A.I provides me with those words that really increase my resume language.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish it would've told me I needed to pay to get the resume I made
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like to be able to scan job listings and ai it up, but it's so slow to update the next thing from ai, it's sad
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use editing, provides helpful answers for job positions and generates professionally worded summaries to work with.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wait to tell people its a pay service till the end then try and sneak extra charges past them. Slimy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius