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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I have created a resume in years. This was kinda amazing!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Created resume because this returned on a search engine as a free service.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very comprehensive tools and templates that accelerated the composition of my updated resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said the resume was free and now you're charging me. Why didn't you come up front to tell me that I would be paying you before I started? That is daylight robbery
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
When typing in my tasks and job descriptions, the bullet point option messes with the spacing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Issues paying, to only use this once or twice $23 is not ideal.
Hello Dellisia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good, had a little problem navigating threw the process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping me get my resume done professionally. It looks great!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very helpful in user friendly and makes it feel less intimidating to create a resume! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved this! Only thing is it said it was free, but when i got to the end i had to
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, plenty of templates and options!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed to update my resume and this was a very efficient, thorough way of getting the job done.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty easy to use but does not include accurate bullets for government or military career
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The generic fills are all inclusive and so need editing
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and program put out an excellent resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Surprisingly paying was difficult. It took like 6 tries before it would accept my card
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You say this is a free resume website then allow people to build their resume then hit them with a bill at the end, really distasteful but ok.
Hello Zaniya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You should explicitly say that there is a cost involved before we do all the work
Hello Nikki,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
When I purchased this product the first time, I made a resume and was told even after I cancelled I would be able to access that one resume and edit it. I went in to edit it and had to purchase the product all over again.
Hello Gabriela,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius