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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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I wanted to pay a monthly fee, not a yearly. I don't like your system of how I will need to call to get my money back once I cancel.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I did not see anywhere before investing an hour creating the resume that you would be asked to pay for it. I thought it was a free service.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
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So far it was easy and painless
March 10, 2024

So far it was easy and painless. I didn't have to think that hard. Thank you for the help.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Very simple and easy to use
March 10, 2024

Very simple and easy to use. Helps put the right wording on your resume.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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So far looks good to me, many option to create a resume.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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I'm broke so even 2.95 is too much, but I'll do it anyway...

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Christopher Z.
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I like having something to help pre-select the writing of my resume. If a robot is going to judge my resume, I like the idea of having a robot fill in the blanks for robot formatting so I don't have to bother with these corporate AI-filter job scams.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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The ad claimed it was free and then after doing all the work is charging me to download or print it. THAT IS NOT FREE, THAT IS A SCAM!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laura,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Talon S.
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Very easy to add all of the necessary information. The ability to view different layouts of the completed resume and pick the one I want is a great benefit.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
1 helpful vote
Follow Tasney F.
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Kinda bull$#*! that you help me go through the entire process of bolstering up my resume only to charge me at the last possible second just to download the resume that was fixed. Had I known beforehand that you'd be charging me to get MY OWN RESUME back right at the end, I would have chosen another company to go through. Enjoy your $3 because that will be all you're getting out of me. Also, saying "you must have put a 1 or 2 star review by mistake" is $#*!ing wild. Do better.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tasney,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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New to this service
March 9, 2024

New to this service. Creating the resume was very helpful.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Kimberly Z.
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Love it, the only thing I couldn't figure out was how to add bullets when you add a section.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Hannah L.
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Useful site with quick clicks to provide professional wording and help improve resume style.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Leanne T.
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Says it is free but, is a bait and switch. 2.95 for 14 days then a subscription is attached. FYI they do look good

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Leanne,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Teonna J.
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Made my resume so awesome and landed me my dream 100k job thank you so much! God bless you abundantly

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow Maggie T.
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Unbelievably Quick and easy, but also great quality. Many thanks!?

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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A truly Great platform for those who can have issues with talking good about themselves

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ghana
1 review
0 helpful votes
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Very good and I'll recommend to anyone, the o Lu reason I didn't give them 5 star is because they say it's free on google, that will lure you to come and then once you are done filling in and want to download they request for payment, so just prepare your mind and know that it's best but not free

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Silvia F.
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Easy to filling up
March 9, 2024

Easy to filling up. Looks very professional! Love it!

Date of experience: March 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Having ADHD Resume writing can become a never-ending process of stress, this website made it so easy to write. Thank you so much for all your help.

Date of experience: March 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius