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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick, easy and does exactly what I need it to do.
This site is amazing! Takes all the stress away from the resume process.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was advertised as free. I spent hours writing my resume and now I can't get it until I pay.
Consider this my cancellation, do not charge me any additional fees after this 14 day "free trial" which costs monney.
Hello Elke,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you, it was simple and easy to construct my CV, thanks for the great help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It helped a lot for the job I'm applying for saved me all the thinking I would had to do.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good to know that there is some one out there to help us land our dream job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy but was not expecting to be signed up to 35 dollars a month
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The service is good I find it extremely shady to advertise 2 dollar 14 day access but actually your signing up for a 34 dollar a month subscription
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius was able to fulfill all of my needs concerning my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish there were more options to edit or add lines, font and better template choices. Other than that it was pretty easy to use.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating my resume was effortless with the templates offered and suggested job details, supporting me with re-writing my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Went to the initial blank page after Save&continue button, wanted to make slight change to edit but lost all tracks. Please make sure to go to last step to edit after SAVE & CONTINIE. Very frustrating after hours of editing
Hello Naransaruul,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wanted to pay a monthly fee, not a yearly. I don't like your system of how I will need to call to get my money back once I cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I did not see anywhere before investing an hour creating the resume that you would be asked to pay for it. I thought it was a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far it was easy and painless. I didn't have to think that hard. Thank you for the help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple and easy to use. Helps put the right wording on your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far looks good to me, many option to create a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm broke so even 2.95 is too much, but I'll do it anyway...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like having something to help pre-select the writing of my resume. If a robot is going to judge my resume, I like the idea of having a robot fill in the blanks for robot formatting so I don't have to bother with these corporate AI-filter job scams.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad claimed it was free and then after doing all the work is charging me to download or print it. THAT IS NOT FREE, THAT IS A SCAM!
Hello Laura,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius