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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow ANN I.
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Quick, easy and does exactly what I need it to do.

Date of experience: March 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Zakkiyya Z.
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This site is amazing!
March 10, 2024

This site is amazing! Takes all the stress away from the resume process.

Date of experience: March 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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This was advertised as free
March 20, 2024

This was advertised as free. I spent hours writing my resume and now I can't get it until I pay.
Consider this my cancellation, do not charge me any additional fees after this 14 day "free trial" which costs monney.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Elke,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Singapore
1 review
0 helpful votes
Follow Sundararajan L.
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Thank you, it was simple and easy to construct my CV, thanks for the great help

Date of experience: March 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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It helped a lot for the job I'm applying for saved me all the thinking I would had to do.

Date of experience: March 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Rajesh U.
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Good to know that there is some one out there to help us land our dream job

Date of experience: March 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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So easy but was not expecting to be signed up to 35 dollars a month

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sahij V.
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The service is good I find it extremely shady to advertise 2 dollar 14 day access but actually your signing up for a 34 dollar a month subscription

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Ambreia V.
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Resume Genius was able to fulfill all of my needs concerning my resume.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Shelley H.
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I wish there were more options to edit or add lines, font and better template choices. Other than that it was pretty easy to use.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow SAMANTHA T.
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Creating my resume was effortless with the templates offered and suggested job details, supporting me with re-writing my resume.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mongolia
1 review
0 helpful votes
Follow Naransaruul Z.
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Went to the initial blank page after Save&continue button, wanted to make slight change to edit but lost all tracks. Please make sure to go to last step to edit after SAVE & CONTINIE. Very frustrating after hours of editing

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Naransaruul,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Catherine U.
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I wanted to pay a monthly fee, not a yearly. I don't like your system of how I will need to call to get my money back once I cancel.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kelly T.
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I did not see anywhere before investing an hour creating the resume that you would be asked to pay for it. I thought it was a free service.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Linda Y.
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So far it was easy and painless
March 10, 2024

So far it was easy and painless. I didn't have to think that hard. Thank you for the help.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Lisa W.
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Very simple and easy to use
March 10, 2024

Very simple and easy to use. Helps put the right wording on your resume.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow MD. A.
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So far looks good to me, many option to create a resume.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow SANDRA V.
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I'm broke so even 2.95 is too much, but I'll do it anyway...

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Christopher Z.
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I like having something to help pre-select the writing of my resume. If a robot is going to judge my resume, I like the idea of having a robot fill in the blanks for robot formatting so I don't have to bother with these corporate AI-filter job scams.

Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Laura I.
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The ad claimed it was free and then after doing all the work is charging me to download or print it. THAT IS NOT FREE, THAT IS A SCAM!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laura,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius