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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Duncan N.
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It was unclear that this is paid for. I would prefer a one time resume fee. I don't want to have to cancel, that is predatory behavior to require a subscription.

Date of experience: March 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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I can't believe how easy it was to create a resume! I have procrastinated on doing this for so long and now I want to kick myself for not doing it sooner.

Date of experience: March 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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**********
March 25, 2024

**********

Date of experience: March 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Esther V.
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As someone of my age with no prior work experience, I was really struggling to write a resume, going back and forth, typing things up and deleting them. Resume Genius was extremely helpful in this regard, and I am extremely happy with how my first ever resume turned out! Thank you!

Date of experience: March 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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...
March 25, 2024

,...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sonit,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Long and thought it was supposed to be free until i went to print out the actual sheets

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Easy and quick to use
March 25, 2024

Easy and quick to use. Great way to build a resume in a short amount of time.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Leigh U.
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This app has really helped me with the update on my resume.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Leo N.
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This made a sometimes daunting task so quick and easy.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
3 reviews
0 helpful votes
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Love it
March 25, 2024

Love it. This is such a great tool. The verbiage was spot on.
Thank you!

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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I was flabberghasted when there was a price because I was not notified before hand. #baitandswitch. 4/5 stars.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow SanthoshKrishna P.
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Resume is not saved once payment page is loaded and need to rework

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello SanthoshKrishna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Olyvia V.
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Why the heck am i paying for a pdf of a resume? You people are so sick and disgustingly hungry. All sites like this need to be exterminated. Still paid for it though because every single site makes me... gross times. Be normal.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Daniel U.
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Great set out easy to follow easy to use great work

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Sandra N.
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Easy to use with lots of great options and suggestions!

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Donald Z.
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Extremely easy to use, great product, highly recommend.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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I understand you gotta make money, but I do not like that my payment auto-pulls until I cancel. I wish there was a 1 time payment option for 14 days or a month.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Haytham F.
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It is a good tool, I just wish there was an option to add my photo to the resume

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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So far do good, hard to know what features i am paying for at this point but worth it I think.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Love being able to retrieve my resume and work on it without starting all over creating a brand new one from scratch.

Date of experience: March 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius