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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was unclear that this is paid for. I would prefer a one time resume fee. I don't want to have to cancel, that is predatory behavior to require a subscription.
I can't believe how easy it was to create a resume! I have procrastinated on doing this for so long and now I want to kick myself for not doing it sooner.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As someone of my age with no prior work experience, I was really struggling to write a resume, going back and forth, typing things up and deleting them. Resume Genius was extremely helpful in this regard, and I am extremely happy with how my first ever resume turned out! Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Hello Sonit,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Long and thought it was supposed to be free until i went to print out the actual sheets
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and quick to use. Great way to build a resume in a short amount of time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This app has really helped me with the update on my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made a sometimes daunting task so quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it. This is such a great tool. The verbiage was spot on.
Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was flabberghasted when there was a price because I was not notified before hand. #baitandswitch. 4/5 stars.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume is not saved once payment page is loaded and need to rework
Hello SanthoshKrishna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why the heck am i paying for a pdf of a resume? You people are so sick and disgustingly hungry. All sites like this need to be exterminated. Still paid for it though because every single site makes me... gross times. Be normal.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great set out easy to follow easy to use great work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use with lots of great options and suggestions!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy to use, great product, highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I understand you gotta make money, but I do not like that my payment auto-pulls until I cancel. I wish there was a 1 time payment option for 14 days or a month.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a good tool, I just wish there was an option to add my photo to the resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far do good, hard to know what features i am paying for at this point but worth it I think.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love being able to retrieve my resume and work on it without starting all over creating a brand new one from scratch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius