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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I wish I could manually edit a bit. But very easy and good result.
Was relatively easy to plug in information. I would suggest the pricing is tad insane if you stay on the 14 day access
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Never once seen anything about pricing until after I was done.
Hello Andrew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Should say you have to pay before completing the entire process
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy way to compile all the information without the hassle of creating a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was going to be free at the end they want a 14 day 3 dollar charge
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I worked on this for hours and only 1 page and 1 section printed
Hello Tracy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
There was no indication that you had to pay for this
Mentioning it for free and taking money for the trail charge also
Hello Jatin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and has everything you could need for a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this site to be very professional,intuitive,and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should let people know up front that you charge for this service. Not Cool finding out after you have gone through the process and cannot access the resume until you pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very bad. I spent so much time writing my resume and they deleted my resume because I didn't pay for it right away.
Hello Анастасия,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Worst experience. It first said FREE! I did all the efforts and edited my resume and by the time I was about to download, it's asking for a payment! Such a SCAMM! Better mention it in the beginning that there's a monthly subscription for it!
Hello Rumana,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy. A lot of greatly generated terminology suitable for positions and easily editable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am extremely disappointed that I had to pay additional fees to download my resumes, even though I have already paid for creating and using them. Moreover, the monthly subscription fee has increased threefold, which seems unreasonable and almost illegal. This experience has left me extremely dissatisfied, and I will not recommend this service to anyone in the future.
Hello Steven,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I think it's terrible that you advertise a free template but that its $24 once you finish to save it
Hello Kirk,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good but I was expecting a reconstruction of the words.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Unable to get my last experience to show as my first one from the list.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Had problem with my card, but found out it was my fault
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius