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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This link came through my google search as a free resume building site and it wasn't so that was a pretty $#*!ty situation to put me.
Leading consumers by a dangling carrot into completing a "free" resume and then forcing them to pay is predatory.
Hello Isaiah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simple and straightforward, made completing my resume a breeze. And the variety of templates you can choose from is fantastic!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Challenging to view the preview and the flow as you edit. Interface is not smooth between sections.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Google said it was a FREE templete... nothing free, but did not want to start over on another site.
Hello Jolene,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This site is a scam. Advertises free resume builder and no credit card needed then after spending an hour building a resume it tells you you need to pay to save it.
Hello Kyle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love this I really didn't have to do to much just input a few things and the rest was done for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of the edits won't take. Keeps reverting back to original mistake after savings.
Hello George,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You claim it is a free resume so i go through all the steps and find out that is not true. I have to pay and I'm guessing it's not going to be easy to cancel so you can get more money after 2 wks.
Hello Lucy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I got the help needed to build up my resume. All the guidelines assisted my decision.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have edited my resume twice. I was about to purchase but went back to edit one thing and everything I fixed was deleted. Had to do it all over again twice. It was frustrating repeating the process. However, overall its amazing for resumes. Just please have it save everything.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been good, but would like to have more available options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Provided an indepth resume with helpful selling points
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. I will know more when I get to the next step
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful and easy to use. Directed me in the correct and most professional way possible!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Tell me at the start that I have to pay, and not waste my time by having me make the resume first
Hello Corey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
My experience was less stressful in this crunch time of finding a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is awesome. I haven't had to do a resume in forever. ResumeGenius made life so much easier. Thanks again.
VR
Sefa
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ashlyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius