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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You told me that was free and then you make me pay but I need this so... Yeah...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is a great tool to use for people who are looking for a perfect resume that doesn't take long to make.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would be nice if you could save it and come back later even if you did not complete it. I started mine 1-2 weeks ago and came back to the site and the only data that was saved was my contact information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I loved how it had suggestions and helped me to fill in the blanks. It was easy to make and it walked me through everything.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great for building professional resume and affordable compared to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a great tool to help build my professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good. Wish I had a way to save my progress.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy! You don't have to make it, you just fill in the blanks
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free upfront then a charge at the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Please put cost up front. I wont do business with you again. I tried to give you a 1 star, but you have it set up to succeed no matter what. Good luck advancing your company with a false rating system.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to follow and prompted aqueduct questions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, so good! I'm going to try the cover letter next - very helpful and good tips to a great resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Its great I enjoyed all access and the variety of questions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I first got on it said it was free and then you guys charged me if it hadn't been for that then I would have been given the five stars false advertisement not cool
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Experience was good other than having to pay and dealing with auto renewal
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent it was a good choice to make, and I am satisfied
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I chose $7.95 for one month and Resume Genius took $95.40! From my bank account!
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy & simple with good assortment of selection.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
4 times typing in my primary credit card with no success until 5th time?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius